The orders are delivered through courier company Georgian Post only at the locality of the territory of Georgia.
Delivery to DiKa store - FREE. Payment by debit/credit card.
to door – city of Tbilisi - 5 GEL, all other cities - 10 GEL. if the price of the purchased products is over 150 GEL, delivery is free.
Payment upon delivery or by debit/credit card.
Delivery term: 2 – 5 working days
Goods purchased from the online shop may be returned or replaced in a Dika branded store of the seller or sent on customer’s account to seller’s central storehouse within 14 working days after the receipt of the goods. The goods must be accompanied by receipt or invoice; they shall be in excellent commercial appearance, with original labels and packaging, free from dirt and / or traces of cosmetic products.
In case that the customer wishes change of the size of the ordered product, he has to fill in “a replacement form for change with another size”. The replacement is made if the new size is available. In the absence of an express check mark for change of size of the ordered product in the replacement form, it shall be considered that there is a return of undesirable product.
In case that the customer wishes replacement of an item with different item model, he/ she shall fill in “a replacement form for change with different item model”. The replacement is made if the new item/ size is available. Upon replacement with a higher value item the customer pays the difference at the same time when sending the replacement form, or not later than the delivery date. Upon replacement with a lower value item, E. Miroglio Georgia LLC will refund the difference by bank transfer.
All transport costs for return and replacement of an item with different item model shall be at the expense of the Customer. The goods shall be returned with a return receipt, otherwise E. Miroglio Georgia LLC shall not be responsible for lost goods. The goods should be returned to the following address:
Rustaveli Avenue 40-40a
3.9. The refund of the amount for goods returned to a central storehouse to the address specified in p. 3.8. shall be made by bank transfer within 14 working days from the date of receipt of the goods in the central storehouse. The details of the bank account, which the buyer wishes to receive the amount in, shall be provided in the return form. E. Miroglio Georgia LLC is not responsible for an incorrectly specified bank account. All bank expenses for the refund are paid by the customer.
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